APRIL 28, MILWAUKEE: 8:45 a.m. - 9:35 a.m.
APRIL 29, GREEN BAY: 8:45 a.m. - 9:35 a.m.
Session Description
We now have more tools and technology than ever to deliver better customer experiences … yet customer engagement often still falls flat. From broken journeys to personalization that misses the mark, modern marketing is full of moments that should work but don’t.
In this insightfully funny keynote, Marketoonist creator Tom Fishburne uses cartoons and stories drawn from more than 20 years of observing the marketing industry to explore what gets in the way of meaningful engagement — and how humor can help us navigate change, see ourselves more clearly, and do better work.
Key Takeaways
- Common modern marketing myopias that undermine engagement
- Why laughing at what gets in the way can unlock better decisions
- How humor helps teams adapt, connect, and avoid marketing indifference